SCSK USA Inc. (hereinafter referred to as "SCSK") considers the privacy and security of user information an integral component of the services offered at our website, https://www.scskusa.com/ (the “ Website”) and complies with the guidelines, relevant laws and regulations regarding the protection of personal information obtained by SCSK. The following information explains how SCSK collects and uses information obtained from users in connection with services available at the Website (“Privacy Policy”).
1. Information Obtained and Purpose of Use
In order to provide you with a friendly, customized, and efficient experience, we collect Personal Information (as defined below) of several types from our customers. Please note that the Website is not intended for use by children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13.
(1) Information Obtained Directly from Users
To the extent necessary for the operation of the Website, SCSK may obtain from the users of the Website (hereinafter referred to as the "Users") information that can identify a specific individual such as name, address, telephone number, contact information, fingerprints, voiceprint data, and insurer number on a health insurance card ("Personal Information").
(2) Purpose of Use of Personal Information
We may use Personal Information obtained for the following purposes:
• To communicate with customers;
• For the performance of contracts;
• To provide information on products and services handled by SCSK;
• To provide information on seminars, exhibitions, etc. held (sponsored, co-sponsored) by SCSK;
• To respond to inquiries or requests from business partners;
• To request questionnaires for customer satisfaction surveys, etc.; and
• To improve the quality of the Website and its content.
2. Management of Personal Information
We will ensure the following with respect to the management of Personal Information obtained from the Users.
(1) Security Control Measures
With regard to the organizational management of Personal Information, we have established strict handling methods based on internal rules and regulations and ensure that Personal Information is handled and strictly applied in accordance with the rules.
(2) Supervision of Subcontractors for Personal Information Management
When outsourcing the management of Personal Information, we will only outsource to contractors in accordance with our rules and regulations and will manage Personal Information appropriately.
(3) Retention Period and Disposal of Personal Information
Personal Information obtained will be stored for a set retention period not longer than is reasonably necessary for the purpose of which it was collected and in accordance with the applicable laws and disposed of at the end of the retention period.
3.Provision of Personal Information to Third Parties
We will not share your Personal Information with other individuals or non-affiliated companies except in the following circumstances:
Consent: SCSK may disclose or share Personal Information with our partners when you have provided consent to do so.
Protection of SCSK and Others: SCSK may disclose personally identifiable data if it is required to do so by law or if SCSK has a good faith belief that such action is necessary to conform to applicable laws or comply with any legal, regulatory or similar requirement or investigation, to protect or defend the rights or property of SCSK or another user, or to enforce any Website terms of use.
Business Transfers: SCSK may transfer personally identifiable information to any successor to all or substantially all of its business or assets.
Aggregation: SCSK may share aggregated usage and demographic information collected via our Website. However, no personally identifiable information will be included in these aggregations.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service.
4.Disclosure, Correction and Deletion of Personal Information
When we receive a request for disclosure, correction, or deletion of Personal Information, we will respond to the request in accordance with our prescribed method after verifying that the request is made by the person himself/herself. Please e-mail to the following contact for specific instructions.
Contacts@scskusa.com
5. Contact
Please e-mail to the following contact for more information about this Privacy Policy or your dealings at this Website. At your election, you may choose to stop receiving future electronic communications from SCSK and/or our partners by replying to an e-mail with “Unsubscribe” in the subject line or by emailing to the following contact.
Contacts@scskusa.com
6. Security
The Website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your Personal Information, including Secure Sockets Layer ("SSL") for all financial transactions we process. We use SSL encryption to protect your Personal Information online. Information collected by SCSK is stored in secure operating environments that are not made generally available to the public. Once SCSK receives your transmission, we will make reasonable efforts and comply with industry practices to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK
7. Cookies and Other Technology
Cookies. The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve it.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most web browsers can be set to refuse cookies, although this may cause certain features of the Website to cease functioning properly. The “help” function on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. Some web browsers allow the user to send “do-not-track” signals to websites, but at this time, our website does not respond to such signals.
We use the following cookies:
• Strictly Necessary Cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website.
• Analytical or Performance Cookies. These allow us to recognize and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality Cookies. These are used to recognize you when you return to the Website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region).
• Targeting Cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make the website and the advertising displayed on it more relevant to your interests.
Except for essential cookies, all cookies will expire after 26 months.
Web Beacons. Web beacons assist in delivering cookies and help us determine whether a web page on this Website has been viewed and, if so, how many times. For example, any electronic image on this Website, such as an ad banner, can function as a web beacon.
Log Files. When you visit the Website, web servers collect information "traffic data" (such as time and date, the address of the website from which you entered the Website) about your visit, which is stored as anonymous, aggregate data. Collecting such data may entail the use of IP addresses or other numeric codes used to identify a computer. SCSK uses "traffic data" to help diagnose problems with its server, analyze trends and administer the Website. Your IP address is not linked to personally identifiable information, but is used to gather broad demographic data and to monitor statistics to improve the Website. SCSK may also use your IP address to help diagnose problems with its server. IP addresses are also used to provide an audit trail in the case of any attempted illegal or unauthorized use of the Website.
8. Third Party Sites
The Website may permit you to link to other websites on the Internet, and other websites may contain links to the Website. These other websites are not under SCSK’s control. The privacy and security practices of websites linked to or from the Website are not covered by this Privacy Policy, and SCSK is not responsible for the privacy or security practices or the content of such websites.
9, Offline Collection, Use & Disclosure of Information
The majority of the information that we collect is obtained through our Website, and this Privacy Policy applies only to that online collection of Personal Information. We may also collect information offline where we also try to protect the privacy of your Personal Information. When we need to store information (such as order information), we will, where possible, enter it into our system using encryption. We make every reasonable effort to treat offline collection, uses, and disclosures consistently with our relevant online practices.
10. California Consumer Privacy Act and California Privacy Rights Act
This provision applies only to the handling of Personal Information of users residing in California, in addition to the aforementioned guidelines.
The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) may provide you with additional rights regarding the use of your Personal Information. These rights include:
• The right to access Personal Information we process about you;
• The right to know what Personal Information is collected about you and if any information is sold or disclosed, and if so, to whom;
• The right to limit use and disclosure of Sensitive Personal Information1, if applicable;
• The right to request correction of your Personal Information, if applicable;
• The right to request the deletion of your Personal Information, if applicable;
• The right to opt-out from the sale of or sharing your Personal Information, if applicable;
• The right to access information about automated decision making, if applicable;
• The right to opt-out from automated decision-making technology, if applicable; and
• The right to not be discriminated against for exercising any of the rights above.
You can contact us through the methods described above and exercise any applicable rights. When you contact us and exercise such rights, you may be required to submit proof of your identity and/or address, to confirm your identity and verify that you are a California resident. When SCSK receives a request based on the rights specified above, we shall respond to such requests without undue delay. You may also designate an authorized agent to make a request on your behalf, subject to proof of identity and authorization.
We do not sell your Personal Information, but cookies may be used as described above. If you exercise the right to opt-out of the cookies, you can do so by configuring cookie preferences as described above.
11. Changes
SCSK reserves the right, at its sole discretion, to modify or replace any of this Privacy Policy at any time and without notice. It is your responsibility to periodically check this Privacy Policy for changes. Information collected via the Website is subject to the Privacy Policy in effect at the time of use. Your use of the Website following the posting of any changes to the Privacy Policy constitutes your acceptance of and agreement to be bound by those changes.
Amended and effective as of 5/31, 2023.
1Sensitive Personal Information is Personal Information that reveals a consumer’s confidential identification numbers, financial account credentials, precise geolocation, racial or ethnic origin, religious or philosophical beliefs, contents of certain communications, genetic data, identifying biometric data, health or medical facts, or sexuality.